TOMRA launches customer service center in Bangaluru, India

TOMRA Food has opened a new customer service center in Bengaluru, India as part of its efforts to improve the organizations’ responsiveness to all its stakeholders. The state-of-the-art facility of approximately 4000 square ft enables TOMRA Food to showcase its expertise and innovative approach to sorting produce such as cereals, pulses, nuts, raisins, dehydrated vegetables, coffee and many more, to new and existing customers. Abhishek Bhargava, Area Sales Manager India at TOMRA Food: “Our new customer service center is easily accessible. This helps us achieve our objective of being closer to customers, where we can help them choose the right sorting solutions for local and regional produce. “The facility is a strategic investment for the further expansion of TOMRA Food that will help us strengthen our relationships in the region. We are excited about its potential and look forward to enhancing our capabilities in India.” The facility features a demonstration and testing area where TOMRA can interactively showcase its sorting systems to clients. During a demonstration, customers can view a simulation of how products would be sorted and defects identified in their own production environment, using one of the many TOMRA sorting solutions available. Abhishek adds: “Our India facility allows a great number of efficiencies to be made on behalf of our customers, including improved logistical access and quicker response times. Both these developments will ultimately help food processors improve profitability.” The new service center will be staffed by a 13-strong expert team of TOMRA Food residents, and highly-trained customer experience specialists and technicians. The company is also hiring additional experts to support this recent expansion. Find out more: www.tomra.com/careers/wearetomra. The customer service center opened following a week-long demo show, which included demonstrations at customer sites and at the new facility. In the coming weeks and months, the team will conduct roadshows in various potential markets of India. Pictures1 - TOMRA Food team at the demo center in Bengaluru, India.2 - Sorting machines at the demo center 3 - Inauguration of the demo center in Bengaluru, India.  About TOMRA FoodTOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling and analytical technology. Over 8,000 units are installed at food growers, packers and processors around the world for fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. The company’s mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart, useable technologies. To achieve this, TOMRA Food operates centers of excellence, regional offices and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia. TOMRA Food is member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacture and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling and mining industries. TOMRA has ~100,000 installations in over 80 markets worldwide and had total revenues of ~8.6 billion NOK in 2018. The Group employs ~4,000 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com