Sormac
Processing
Sormac expands field service in the UK and Ireland
Sormac, the leading technology supplier for the fresh-cut fruit and vegetable industry partners with Protec Automation to extend its field service offer on the territory of UK and Ireland
Sormac Ltd. is pleased to announce a strategic partnership with Protec Automation Ltd. to strengthen field service support across the UK and Ireland. This collaboration ensures that customers benefit from enhanced technical assistance, faster response times, and greater service availability.
Sean Martin, Managing Director of Sormac Ltd, says:
"We are delighted to have the Protec team as our field service partner. Their extensive expertise in technical support and installation within the food industry will significantly enhance our on-site service capabilities. Our customers will benefit from a more widely available and responsive support network."
In addition to this new field service expansion, Sormac Ltd. will continue offering first-line support through phone, email, and remote access from our sales and service unit in Bury St Edmunds, backed by the central Sormac service team in Venlo, the Netherlands.
Protec Automation Ltd. has been a trusted name in the food industry for over 30 years, specializing in bespoke control and automation solutions.
As part of this partnership, Protec's field service experts will undergo comprehensive training on the Sormac processing portfolio, becoming certified service partners.
This collaboration enhances our ability to provide reliable, high-quality support to Sormac’s customers, helping to reduce downtime and optimize food processing operations.
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From left to right: Sean Martin, Managing Director Sormac Ltd. - Alex Neal, Managing Director and Dale Wells, Operations Director at Protect Automation Ltd.
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