Jamie Lockhart, Managing Director, Frederick Hiam Foods, states:
"What started with a single solution has actually given us significant benefits elsewhere as well. We are going to them with our problems and they're coming back to us with solutions"
1. Production Issues We Identified
Working alongside Frederick Hiam Foods on the optimisation of their production process, several key issues were highlighted. These included:
2. Steps Taken to Optimise the Current Operation
To address these issues, in partnership with the Frederick Hiam team, we implemented a two-phase optimisation plan.
In phase 1, we installed the following systems:
In phase 2, we will install the following systems:
3. Impact of the Changes Implemented
According to Frederick Hiam Foods, the results of the optimisation plan have been impressive, in particular in the use of increasingly scarce and costly resources. The organisation has reduced water consumption by 30% and the use of energy by up to 25%. Product quality has also greatly increased due to crop efficiencies increasing from 60% to 95%, due to the new wash line's gentle handling, cleaning technologies and cutting accuracies of the new Wyma optical Roto-cut systems. Ultimately the process upgrades have seen a significant improvement in product uniformity and presentation to box or bag, making parsnips more attractive to the end customer and saving Frederick Hiams the cost of hand trimming to meet customer specifications.
Part of Wyma’s approach is to take an overall look at the issues our customers are facing – not only in terms of production, but across their entire operation. Frederick Hiams identified that the tight UK labour market was having an impact on productivity as well as increasing costs, constraining growth opportunities, decreasing customer satisfaction and causing stress and burn out in their existing workforce. Automation within the new parsnip line has reduced Frederick Hiam's labour demand by 15 FTE (Full Time Equivalent) workers in stage 1 alone, resulting in numerous benefits including increased productivity, cost savings, improved efficiency, and the opportunity for employees to focus on more complex and value-added tasks.
In addition to reducing the power and water usage, creating higher customer satisfaction and reducing labour pressures, Frederick Hiams also seen a broad range of additional benefits, including:
Overall, the entire system is easier to maintain, manage and operate, making the whole process more time and resource efficient.
Jamie Lockhart, Managing Director of Frederick Hiam Foods, says the openness of the conversations they can have with Wyma’s sales and service teams is what he enjoys most about the relationship.